Trustpilot

Trustpilot is a platform where customers publish reviews about businesses and services. Users can explore a business profile and read the experiences and responses posted there. It is useful for adding customer feedback to research, while considering the platform's review information alongside a provider's own official terms and service details.

It is useful for gathering information around a consumer or purchase question. Its focus includes Business reviews, Customer experiences and Company responses, which help distinguish what the site contributes to the research process from the original product, retailer or service information behind an individual result.