Australian Communications Consumer Action Network

Australian Communications Consumer Action Network provides telecommunications consumer representation and resources. The website brings together consumer guides, telecommunications policy and research resources.

Start with the service, industry or issue involved, then identify the body with the relevant responsibility. Regulatory guidance, market information and complaint processes are different resources. Current instructions explain the scope of the organisation’s role and the information needed for an enquiry. Reading that scope helps connect a consumer, professional or business question with the appropriate official resource.