AFCA

The Australian Financial Complaints Authority provides an external dispute resolution service for financial complaints within its scope. Its website explains the complaints it handles and the relevant process. It is useful for checking the service's published responsibilities and finding the appropriate official guidance or complaint entry for a particular matter.

It is useful when a public-information or service enquiry needs to be connected with the responsible official source. Its main areas include Financial complaints, Dispute resolution and Published complaint processes, helping a visitor identify the particular service information or explanation relevant to the task being investigated.