Help Scout

Help Scout provides customer support and shared inbox software. The website brings together shared inbox, customer support and knowledge bases.

Choose the business task before exploring a platform: finding a professional, managing work, keeping records or communicating with customers. Product and service information helps explain the workflow and intended users. Current support material is useful for checking Australian business suitability, available integrations and account options. The provider’s own terms and documentation give the details for the service or software arrangement being considered.